All refunds must be made in writing and filled out with a “Refund Request Form”. All refunds will be processed within 30 days of the start date of the refund request.
No refunds will be given for any refunds made after the arrival of the course.

Refund Policy

  1. After the arrival in the country Course opening 25% or less: 50%
  2. Course opening after arrival 26% ~ 50%: remaining 20% ​​tuition
  3. Course after arrival 50% after course: No refund
  4. No refunds will be made for courses shorter than four weeks.
  5. If you are unable to cancel due to illness or serious illness or death of your immediate family (parent, sibling, spouse, or child), you will be entitled to a 60% refund of the remaining amount.
  6. If you arrive later than the course start date or do not arrive, no refund will be made.
  7. No refunds will be made if you are dismissed in violation of academy regulations.
  8. Regular classes and refunds will not be given on public holidays by the Philippine government. (Keystone has a minimum of 18 teaching days per 4 weeks.)